Live / Sports
These terms set out what you agree to when you access 111dat and use your account — covering how we operate, what we expect from you, and what you can expect from us. Access and eligibility depend on your local law and the regions where this service is available.
When you open an account on 111dat, you enter into an agreement governed by these terms. They apply each time you log in, make a transaction, or interact with any part of the site. We write them in plain language so you can read them without a legal background — but if anything is unclear, our support team is the right place to start. Eligibility is not universal. Whether you can hold an account and transact on 111dat depends on the laws of your location and the regions where we operate. We do not make eligibility decisions on your behalf; you are responsible for confirming that your use is permitted under local law before you proceed. Transactions processed through Nagad or Rocket are subject to the terms of those wallet providers in addition to ours. We handle the account side; the wallet provider handles the transfer side. If a transaction is flagged or held, the resolution path may involve both parties. We update these terms when our operations change. When we do, we publish the revised version here and note the change date at the top of this page. Continuing to use your account after an update means you accept the revised terms. If you disagree with a change, the right step is to contact support before your next session.
Nagad transactions on your account are processed under both 111dat terms and Nagad's own wallet conditions. Check your Nagad app for transfer limits and verification steps that apply on their side.
Rocket payments follow the same dual-terms structure. Your 111dat account records the deposit or withdrawal; Rocket's platform governs the wallet movement. Both records matter if you raise a query.
bKash is available as a deposit route where configured for your account. The same dual-terms principle applies — your account history on 111dat and your bKash statement are both relevant to any transaction question.
Bank transfer routes are shown in your account deposit section where available for your region. Processing timelines are set by the receiving institution, not by 111dat, so check your account history for the confirmed credit.
Not every interaction on 111dat falls under the same part of these terms. Understanding the scope helps you know where to look when a question comes up — whether it is about your account, a payment, the content you see, or a third-party service linked from the site.
Your login credentials, account status, session behaviour, and any suspension or closure of your account are fully within the scope of these terms. Disputes about account access are handled through our published support routes.
Deposits and withdrawals processed through your account — including those made via Nagad, Rocket, or bKash — fall under these terms for the 111dat side of the transaction. The wallet provider's own terms govern their side independently.
Game content supplied by studios available in the lobby is governed by the terms of those content providers as well as ours. We make that content accessible; we do not author it. Availability can change without notice.
Links or integrations that take you outside 111dat — including wallet apps, verification services, or external pages — are not covered by these terms. Once you leave our domain, the third party's own terms apply.
These terms are not one-sided. You have concrete steps available to you at any point — to review what we hold, to correct something that is wrong, and to raise a question through a published route. Here is how each of those works in practice. Your account history page shows every transaction we have recorded against your account, including deposits via Nagad or Rocket, withdrawals, and any adjustments. That record is your first reference point before contacting support. If you see an entry that does not match your own records, note the date, amount, and payment method before you reach out — it speeds up the review. Account details such as your registered contact information can be updated from within the account settings section. For changes that affect verification status, additional steps may be shown in the settings flow itself. Follow the instructions displayed there rather than sending the information through a support message. If you have a question about how these terms apply to your specific situation, our support team can clarify. Use the contact routes listed in the support section of this page.
Open the transaction history section of your account to see every deposit, withdrawal, and adjustment we have logged. This is the starting point for any payment query.
Update your registered contact details from account settings. Changes that affect your verification level will show additional steps inside the settings flow.
If a term is unclear or you want to know how it applies to your account, contact support through the routes listed on this page. We will respond through the same channel.
If you believe an action taken on your account was inconsistent with these terms, you can request a formal review by contacting support and referencing the specific transaction or event.
If you have a question about these terms, a transaction on your account, or your eligibility, use one of the contact routes below. We respond through the same channel you use to reach us. Do not share account passwords or full wallet numbers through any support channel.
Open the chat widget from any page while logged in to your account. This is the fastest route for account and transaction questions.
Send your query to the support address listed in your account's help section. Include your account reference and the relevant transaction date for payment questions.
The help section inside your account covers common questions about deposits, withdrawals, and account settings. Check there first before opening a new support request.
We keep your account data only for as long as it is needed for the purposes described in these terms and in our privacy policy. If you want to know what we hold or ask us to correct it, the support routes on this page are the right place to start. We do not sell account data to third parties.
Your account is protected by the login credentials you set. We do not ask for your password through any support channel. If you suspect unauthorised access, use the account security section to change your credentials immediately.
We use cookies to keep your session active and to remember your account preferences. You can review and adjust cookie settings from the footer of any page on the site.
Transaction records are retained for the period required by our operating obligations. You can request a summary of what we hold by contacting support through the routes listed on this page.
When these terms change, the updated version is published here with a revision date. Support can walk you through any specific change if the published text raises a question for your account.
These are the questions we hear most often about how these terms work in practice. If your question is not here, the support routes in the section above are the right next step.
Access and eligibility depend on your local law and the regions where 111dat operates. If your location permits use of this service, these terms apply to your account from the moment you log in. Check your local regulations before proceeding.
We publish the revised terms here and note the change date at the top of this page. Continuing to use your account after an update means you accept the new version. If you have a question about a specific change, contact support before your next session.
Yes. Your account history section shows every deposit, withdrawal, and adjustment we have logged, including payments made via Nagad, Rocket, or bKash. That record is your first reference point for any payment query.
Go to account settings to update your registered contact information. Changes that affect your verification level will show additional steps inside the settings flow itself. Follow the instructions displayed there rather than sending details through a support message.
Contact support through the live chat or email routes listed on this page. Reference the specific transaction or event and we will open a formal review. We respond through the same channel you use to reach us.
The 111dat side of any transaction is governed by these terms. Nagad and Rocket each have their own wallet conditions that apply to the transfer on their side. Both records — your 111dat account history and your wallet statement — are relevant if a query comes up.