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This Privacy Policy explains what information 111dat collects when you use our platform, how we store it, and what choices you have over your own account data. Access to this platform depends on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details and the payment method you choose, whether that is Nagad, Rocket or another supported wallet. We also collect session data generated when you navigate the platform: pages visited, device type, browser version and the general network region your connection reports. This data serves two purposes: running your account correctly and understanding how the platform is used so we can maintain it. We do not sell your personal information to third parties. Data shared with payment processors — such as the networks that handle Nagad and Rocket transactions — is limited to what those processors need to complete your transfer and is governed by their own published terms. We retain account records for as long as your account is active and for a further period required by the applicable financial and operational obligations of the regions where this service is available. If your account is closed, we follow a defined retention schedule before permanent deletion. Availability of this service, and the data obligations that apply to you, depend on your local law and eligible region.
This policy applies to information collected directly by 111dat through your account and your activity on this platform. It does not extend to third-party services you access through links on our site, or to payment network policies maintained separately by Nagad, Rocket or bKash. Understanding the boundary helps you know who to contact when a question arises.
Any information you submit when logging in, updating your profile or verifying your account falls inside this policy. We control how that data is stored and for how long, in line with applicable regional obligations.
When you initiate a Nagad or Rocket transfer, the transaction passes through that payment network. Our policy covers the record we hold on our side; the network's own privacy terms govern what happens on their end.
Interaction data — which sections you open, which games you load, how long a session runs — is captured by our platform analytics. This policy governs how we store and use that activity data.
Links to external sites, game studio pages or wallet support portals are outside our policy scope. Once you leave the 111dat platform, the destination site's own terms and privacy rules apply to any data you share there.
You have several concrete actions available regarding the personal data we hold. First, you can review the information stored against your account by opening the account settings section — the profile page shows your registered contact details and the payment methods linked to your wallet. If anything is incorrect, you can edit it directly from that screen or raise a correction request through our support route. Second, you can ask us what data we hold beyond what is visible in your account interface, and we will provide a summary. Third, if you decide to close your account, you can request that we begin the deletion process; note that some records may be retained for the period required by applicable regional obligations before full removal. These rights depend on your local law and the eligible regions covered by this service.
Open account settings on the platform to see your registered name, contact detail and linked payment methods such as Nagad or Rocket.
Edit your profile fields directly from the account page, or contact support if a field is locked and needs operator-side correction.
Send a request through the support channel asking what personal data we hold beyond your visible profile. We will respond with a clear account-level summary.
Submit a closure and deletion request through support. Retention of certain records for a defined period may apply under regional operational requirements before full removal.
If you have a question about how we handle your data, want to correct information on your account, or need to raise a formal concern under this policy, the routes below are how you reach us. Use the channel that suits how you prefer to communicate — each one connects to the same team that manages account and data queries.
Open the live chat widget from any page on the platform. Use it to ask about your account data, request a correction or flag a privacy concern directly to the support team.
Send a written request to our support email address, shown in the Contact section of the platform. Email is the preferred route for formal data or deletion requests where you need a written record of the exchange.
The help section of the platform contains published policy documents and account-management steps. Check there first for answers to common data and account questions before raising a direct support ticket.
We take a straightforward approach to the data we hold: collect what is needed to run your account, protect it with standard access controls, and keep it only as long as required. Here are the four areas that matter most to your account security and your privacy on this platform.
We use session cookies to keep you logged in and to track which sections of the platform you visit. You can manage cookie preferences through your browser settings. Disabling all cookies may affect how certain account features load.
Access to your account is protected by your login credentials. We do not store payment PIN or OTP details — those remain within the Nagad or Rocket network at the point of transaction. Keep your login details private and update them if you suspect unauthorised access.
Active accounts retain data for the duration of account use plus the period required under regional operational obligations. Closed accounts follow a defined deletion schedule. You can ask support for the specific timeline that applies to your account.
When we update this policy, the revised version is published on this page with a note at the top indicating it has changed. Continued use of the platform after a posted update constitutes acceptance of the revised terms as permitted under applicable regional law.
These are the questions we receive most often about how we handle account data. If your question is not covered here, reach us through the support routes listed on this page.
We collect your name, contact details and the payment method you link during registration — for example, a Nagad or Rocket mobile number. We also collect device and session data generated as you navigate the platform. We do not collect payment PINs or OTPs.
We share only what is necessary. Payment processors handling Nagad or Rocket transactions receive the data needed to complete your transfer, governed by their own terms. We do not sell personal data to any third party or advertising network.
Open the account settings page — your profile and linked payment methods are shown there. For a broader summary of what we hold beyond the visible profile, send a request through live chat or the support email address listed on the platform.
Yes. Edit profile fields directly in account settings for straightforward corrections. For a deletion request or a locked field that needs operator action, contact support through live chat or email. Retention of certain records may apply before full deletion, as required by regional obligations.
Our policy covers the transaction record we hold on our side. The data handled by Nagad or Rocket during the transfer is governed by their own published privacy terms. We recommend checking those directly for questions about wallet-side data storage.
When we update this policy, the revised version is published on this page. A note at the top will indicate it has been revised. Continued use of the platform after a posted update means you have seen the revised policy. Check this page periodically if you want to stay current.